DelayPay · Flight TechFlight compensation,
Flight compensation,
fully automated.
From passenger claim to payout — zero manual case handling in the core flow.
The Problem
Manual claims
are broken.
Weeks per case
Traditional processes require human review at every step, creating backlogs.
Regulatory complexity
EU261 and equivalents require constant legal interpretation at scale.
High operational cost
Large agent teams required. Cost scales linearly with claims volume.
The Solution
System-driven
execution.
AI-powered triage
Automatic classification, eligibility determination, and case prioritization.
Compliance engine
Built-in regulatory logic for EU261 and international frameworks.
Hours, not weeks
Automated processing reduces case resolution time by orders of magnitude.
Workflow
01
Claim intake
Passenger submits
02
AI triage
Auto-classify
03
Eligibility
Regulation match
04
Airline contact
Auto-drafted
05
Resolution
Payout executed